Below are some commonly asked questions. If you have another question that is not on this list then please Contact Us!

1. What makes Heaven Sent Eskies different from any other breeders of American Eskimos?
   We are as professional in quality and in service as a large kennel or pet store yet we are small enough to actually socialize every puppy. Since we only have 2-3 litters per year, we have ample time socializing each pup. Kennels and pet stores are not able to place as must attention on each pup as we do. You may read more about our distinctions on our About Us page.
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2. What does it mean to "socialize" your puppy ?
   Socializing involves several things. It involves consistently handling the puppies every day they're with us. It involves having several different people interacting with each puppy. It even involves training your puppy to be crate-trained, to be used to loud noises, and to be car and potty trained. Eskies that leave Heaven Sent Eskies have had the healthiest emotional state that can be achieved by a breeder.
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3. Why is socializing an eskie important?
   If an eskie is not socialized two consistent problems occur. 1) The eskie may become excessively shy and consistently urinate when scared or excited. When guest are over they may stay in the corner and continually bark and never accept strangers. 2) The most common and most dangerous problem of not socializing an eskie is "fear biting." "Fear biting" is when the eskie will bite out of fear especially when they walk away.
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4. What does it mean to "dew claw" a puppy?
   Dew clawing is the process of removing the front outer claws of a puppy typically at the age of 2 or 3 days old. It is a very safe procedure much like cutting the umbilical cord. Many eskies when they get older will have their dew claws caught on fabric and will have it injured. Having an adult eskie dew clawed is a very painful and expensive procedure. Many problems can be avoided if the breeder would spend the extra money and dew claw the pups at a very early age.
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5. How does the puppy selection process work?
   We do not require our buyers to select their puppy until they are 4 weeks old. This gives the puppies time to develop physically and emotionally. We observe and note the personalities of each puppy as they are growing. By 4 weeks of age they have enough of a distinct personality to share with the buyers. Though we have never had a "bad" puppy in a litter there are still distinct personality traits that some buyers desire. At 4 weeks of age we will give the personality descriptions of all the females to the 1st female depositor and the males to the 1st male depositor. Once they make their choice we go down the line based on which buyer placed their deposit first. We do not sale the 1st pick of the litter for any more than the last. Pictures are posted of the litter at 1 day old, 2 weeks old & 4 weeks old on our Available Pups page.
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6. Is your dog registered and if yes, to what registry?
   Yes. Our dogs are registered with the oldest and largest eskie registry in the world, United Kennel Club. Information about this registry can be found on their website. UKC and AKC (American Kennel Club) are the only registries that Heaven Sent Eskies would recommend buying an eskie from. Many of the others do not have the standards that UKC and AKC have. Buyers receive their UKC paperwork when they pick up their puppy.
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7. What kind of puppy food to you feed your pups?
   We feed our puppies Eukanuba Small Breed puppy food. Eukanuba has no fillers in their food whatsoever and has chicken as their #1 ingredient. Their food is rich in antioxidants and contains fish oil for DHA, wholesome grains and pulp fiber to help with their digestive tracts. We recommend that each puppy continues to be fed this very common but very good puppy food. Every buyer will receive an Eukanuba puppy training pack including a small bag of puppy food and many more helpful things.
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8. When's the earliest we can pick up our puppy?
   Every puppy is completely weaned and eating hard puppy food by the time they are 5 weeks old. On the other hand, we require our pups to be at least 7weeks old to be picked up and 8 weeks old to be shipped. It is highly recommended to allow you puppy to stay until 8 weeks old unless you can spend adequate time with your puppy for the first week.
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9. How much does it cost to ship a puppy?
   Heaven Sent Eskies uses Delta/Northwest Airlines to ship their puppies. They have proven to be very trustworthy and have taken care of every puppy we have shipped and every puppy we have received. Delta/Northwest allows Heaven Sent Eskies to ship a puppy and have the buyer pay for the shipment upon arrival. The average ticket anywhere in the continental US for an eskie puppy at 8 weeks old is around $220-$260. Insurance can be purchased for an additional $5-$10 if you desire. We do ask that you simply pay Heaven Sent Eskies $135 for a decent travel crate and for the mandatory Interstate Health Certificate.
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10. What type of shots and tests are given to each puppy?
    Each puppy is examined by the vet just a few days after birth. Each puppy is dewormed at 2 weeks, 4 weeks & 6 weeks old. Right before pick-up each puppy is given their "puppy shot." The puppy shot is Duramune Max 5 which is the vaccine for coronavirus, parvovirus, distemper, parainfluenza, adenovirus type 2 (and hepatitis) plus four leptos.
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11. When should I go to my veternarian after picking up my puppy?
    Each of our puppies come with a Warranty that requires you to have your puppy checked by a vet within 72 hours after picking up your puppy. Your vet will need to check for any communicable diseases during that period. Your vet will also recommend a time to get follow-up "puppy shots." Most vets recommend puppies to be revaccinated every 2-4 weeks until 12 weeks old.
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12. Do you provide a warranty?
    Yes, we provide a warranty. Details about what is covered, what is not covered, and how it is covered can be found on our Warranty Page.
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13. Do you provide an extended warranty?
    We highly recommend NuVet vitamins and if you order online by clicking on the NuVet Lab logo or through our reference number (85927), so that we can track your use for 2 years, we will extend our warranty an additional year. Dysplasia and other health defects is not only about genetics. It has as much to do with diet and proper antioxidents as anything else. NuVet makes it easy for the breeder to track those who continue to use their product and thereby allowing us to reward them by extending their warranty.
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14. What is NuVet?
    NuVet is an unique multi-vitamin wafer that helps to prevent fast growth, less bone problems, less vet bills, and a longer life. We strongly recommended buyer to continue to give puppy 1 NuVet Plus wafer each day which is a powerful antioxidant that gives a tremendous boost to the immune system to prevent skin and coat problems, and creates a defense against over fifty major diseases, including hip and elbow dysplasia, and extending the life span of your dog.  Please take time and CLICK HERE to read about NuVet.
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15. How do I train my puppy?
    This is a very detailed questions that would take pages to answer. Potty training is probably the most asked question. Every buyer will receive our Puppy Training Manual to help answer these common questions. You may see the training manual by CLICKING HERE.
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16. What do I need when picking up my puppy?
    We recommend that your bring a small travel crate, some large bath towels, a small collar, a basic leash (NOT a retractable leash because they fear them at first), paper towels, garbage bags, some chew toys, water and a food and water dish.
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17. What is your address and other contact information?
    You can find that information and direction on how to get to my home by going to the Contact Us page.
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18. I have questions about the American Eskimo as a breed:
    Information on American Eskimos temperment, care, history and health can be found in detail on the American Eskimo page.
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19. I What are prices for your puppies:
    Heaven Sent Eskies are not the Wal-mart of American Eskimos. We have very high quality standards and the one of the best breeders programs around. Finding a puppy should never be like shopping for a vehicle. Not all puppies are bred equally. We require a $300 deposit to reserve a puppy and the remaining balance of $900 is due upon pick-up or before shipment of the puppy.
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20. How do I reserve a puppy?
    We first ask that interested buyers e-mail us or call us. We want to hear from them and we learn about them. After we approve them we ask that they send a deposit with credit card or debit card or a personal check written to Diane Canizzo, 213 Kaskaskia Road, Marquette Heights, IL 61554. Please do NOT send money until we have spoken via e-mail and/or phone.
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